Our Caregivers

Royal Care invests far more in our caregivers than most other homecare agencies; assuring you peace of mind when you choose our home care services.

You will experience:

  • Care that is given in a manner which preserves the patient’s dignity. Our licensed and insured professional nurses and certified home attendants have been rigorously screened and educated in patient centered care, beyond the minimally required government standards.
  • Cultural sensitivity. We match the patient with a caregiver that is similar in terms of language, culture and religious needs
  • A partnership in care, because we consider the patient and family part of our team.
  • Proven and demonstrated dedication and commitment through ongoing quality assurance and integrity monitoring of services, care givers and the overall program.
  • Tangible evidence of accountability to patients/ clients, family members and the public, and validation that care is being provided as planned and required.
  • The Royal Care, Inc. conducts ongoing Quality Assurance/ Integrity monitoring of our caregivers and services against pre-established criteria and standards of excellence. Included in the monitoring are client/ family satisfaction surveys.

Homecare Process

Upon physician prescription for homecare services, an RN (Registered Nurse) visits the patient and conducts an assessment to determine the client's homecare needs.

The RN collaborates with the patient's doctor, as well as the family, to ensure that the client's needs can and will be safely and adequately met

The RN assessments results in a Plan of Care

A culturally competent licensed home healthcare aid, who is continually supervised by an RN, is assigned to the patient

The patient's status is monitored through periodic RN home visits

The RN communicates the patient's status regularly to the physician.

The Royal Care, Inc.’s Scheduling Coordinators conduct telephone monitoring to ensure client satisfaction and caregiver compliance with the patient's plan of care.

 

Our round the clock,
24/7 quality services include:

  • Professional Nursing Care
  • Home Health Aides
  • Personal Care Aides
  • Social Services
  • Geriatric Care
  • Wound Care
  • Respiratory Therapy
  • Nutrition Counseling
  • Physical Therapy
  • Occupational Therapy
  • Speech Therapy
  • Pain Management